All returns must be preapproved and must have an RA number. Please return defective part(s) within 30 days of receipt of new part for examination and determination of warranty by Steelman. Please ship the defective part(s) via prepaid, traceable freight carrier. Failure to return part(s) will result in your account being billed for the new part. The RA number must appear on the returned package and all associated documents and include a copy of the RA document. Please direct any questions to Margaret Tyler at 903.984.3061. A restock fee may apply.
2800 Hwy. 135 North
Kilgore, TX 75662